Terms of Service

Your use of the Goochain services are at your sole risk. the Goochain service is provided on an "as is" and "as available" basis. Goochain team members expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of title, merchantability, fitness for a particular purpose and non-infringement.

The Goochain Services provide links to other World Wide Web sites or resources. You acknowledge and agree that Goochain is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that Goochain shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource.
Goochain and its team members make no warranty that (i) Goochain services will meet your requirements; (ii) the Goochain services will be uninterrupted, timely or error-free; (iii) the results that may be obtained from the use of the Goochain services will be accurate or reliable; (iv) the quality of services, information or other material obtained by you through the Goochain services will meet your expectations; and (v) any errors in the service or data provided will be corrected.

Terms of Sales

By accessing and/or buying on the goochain.net web service, the customer agrees to be bound by these Terms of Sales conditions. Goochain.net is operated by Albizia Technologies.

Prices and taxes

All our prices are given in euros including necessary taxes. The prices are guaranteed only within the limits of available stocks and are subject to change without any notice. All our prices are invoiced according to French laws. The customer is solely responsible for consulting his local tax laws in order to determine compliance with his national and/or state regulations, and pay any applicable duties or taxes. The delivery fee is displayed on the payment order page.

Orders

The customers are able to order on the website 24h a day, 7 days a week. Any completed order implies the customer is agreeing with the prices and the description of the articles available for sale, as well as these Terms of Sales.
Albizia Technologies is committed to fulfill any orders received via our website within the limits of available stocks. In case of unavailability of one or more ordered articles, we will inform the customer, and eventually refund within 30 days after payment. In this case, the order will then automatically be cancelled.

Acceptance of Terms of Sales

The present Terms of Sales are accepted and enforced as soon as the customer has ticked the appropriate checkbox while validating his order.

Payment options

Orders can be paid using Bitcoins only.

Delivery time

The deliveries are usually effective: Our delivery times are indicative only and can depend on delivery provider. We may not be held responsible in case of any event beyond our control that could delay the delivery.

Delivery check

The customer shall thoroughly check the integrity of the delivered items. Any anomalies in the delivered items, such as damaged or open package, missing, incomplete, broken or defective product, must be reported within 5 days after the effective delivery.

Exchange, return and refund

Any purchases on Goochain are subject to the French statutory period of 14 days starting from the date of delivery. To enforce this right, the customer must notify his decision to withdraw from his purchase to Goochain support service by e-mail, with his name, the returned product and his country. The purchased items must be returned within 14 days from the customer’s request, sealed in at the given address in return agreement.
This order will be refund (excluding shipping costs) within 14 business days after being received and checked. The costs and risks of return shipping are entirely assumed by the customer.

Issues and warranty

For any issues or product defect, please contact our customer support service by email, in French or English. The products purchased on goochain.net are protected under Art. L.211-1 and Art. 1641 and the following ones of the French Civil Code.
Albizia Technologies is committed to deliver goods in conformity with their contractual description. Within 2 years of warranty, after the purchase, if any obvious defect or lack of conformity of the product is proven, we will have to replace the defect product.

Ownership and security

Albizia Technologies, providing the hardware wallet, never knows nor owns, at any time and in any format, the Bitcoin private data of its customers. Thus, the customer is the only responsible for his Bitcoin private data and backups. The customer is solely responsible to keep these sensitive data secret and safe, and for any subsequent loss or stealing.

Transaction security

We guarantee the confidentiality and security of all data transmitted when browsing and/or ordering on our website.

Customer Service

If you have a question or issue related to our product, you can email our support service at [email protected]

Applicable laws

These Terms of Sales are ruled under French laws.
In case of contrary mandatory legal dispositions, or any legal dispute related to our products or services, the Court of Paris, in France shall have exclusive jurisdiction of any disputes.

Goochain service is operated by
BitLogiK
20 rue Francois Villon, 92340 BOURG LA REINE , FRANCE
RCS Nanterre 831 427 307